Customer Service Engineers

  • Liam Hail

    Liam Hail

    Customer Service Manager

    Liam started his career in the RAF as an Air Traffic Control Engineer and after 9 years left to work in the medical analyser service.  His next 10 years were spent working in the design, evaluation and testing of semiconductors in the Republic of Ireland and Edinburgh.

    Liam enjoyed 5 years living in Florida where he set up and managed his own Indoor Air Quality services company, then worked as a sub-contractor for Airbus in Toulouse for 2 years before returning to Scotland as an Applications Engineer for a microdisplay manufacturer in Fife in 2013.  In 2017, he joined Arrayjet as Customer Service Manager.

    Liam's interests include travelling, reading, watching football, walking his dogs and making his own wine and beer.

  • Gordon Cowie

    Gordon Cowie

    Senior Customer Service Engineer

    Educated to Degree level in Engineering and with almost thirty years experience, Gordon has spent most of his career in the Semiconductor industry in various engineering roles supporting manufacturing equipment, either as part of the in-house engineering team or as a field service engineer, in both Europe and North America.  

    Gordon enjoys supporting all of Arrayjet’s customers worldwide in what is a new and exciting field for him, and one which will allows him to fulfil his personal goals of travelling, meeting people and experiencing new cultures.

  • Chris Penn

    Chris Penn

    Customer Service Engineer

    Chris has spent his entire career working exclusively in the hi-tech industry and over that period his employment knowledge and experience has grown in tandem with changes in computing and communications technology seen over the last 30 years.  His job involves a lot of worldwide travel, a lot of airports (which as a closet plane spotter is a bonus) and a lot of hotels.  At the end of the week, after satisfying customer requirements, he enjoys flying back into the inherited beauty of Edinburgh and experiencing what the city offers.

  • Mario Luongo

    Mario Luongo

    Customer Service Engineer

    Mario is an experienced engineer and joined Arrayjet in 2019.  His employment history is varied and includes working in the AV and water industries.  Skilled in electrical installation and electrical commissioning, Mario will be setting up new microarray instruments and maintaining them, worldwide.

    In his spare time, he plays rugby for Lasswade Rugby Football Club (LRFC) and plays football recreationally.  He enjoys hiking and has completed the West Highland Way (96 miles) in just five days and also climbed Ben Nevis.